DealerConnect CRM/I Makes Everything More Efficient 

Looking to get a better handle on your team’s efforts? Anvil App Works introduces DealerConnect CRM/I, designed to empower equipment dealerships to step up to a modern customer relationship management (CRM) solution with built-in inventory management. 

Built on Salesforce (the #1 CRM platform in the world), DealerConnect CRM/I brings industry-leading functionality, flexibility, speed, and service to you — at an affordable price. 

How much time could you save if the data you needed was in one place? Accessing everything your dealership knows about customers, inventory, quotes or purchase orders becomes as simple as opening an app.

Four Key Advantages 

The DealerConnect CRM/I platform focuses on making your dealership more effective by bringing together four features that impact performance the most.

1. Know Your Customer. No other product brings you a complete picture of your customers as Salesforce’s renowned 360-degree view. The DealerConnect CRM feature brings you the power to consolidate customer information at every point – from sales history to service requests to work orders. It also gives your sales team the ability to track communication with that customer. 

2. Know Your Inventory. Anvil takes the Salesforce 360 customer view and applies it to your inventory. The DealerConnect Inventory feature reduces the time and effort required to locate inventory within your dealership. Equipment profiles consolidate ownership history, service records, quote history, current interest/sale status and any other information your dealership knows about that machine. Think about how much sales time your team can reclaim and how much more effective they will be with customers. 

3. Know Your Potential. The DealerConnect Sales Pipeline feature eliminates the system-switching, spreadsheet-tangling, outdated-before-it’s-finished process of trying to track progress on deals. Sales Pipeline reduces all that effort to a few simple clicks. Want to view the pipeline for one rep? Just click. Want to see one manager’s team? Just click. It’s that simple. The Sales Pipeline lays out every deal by progressive milestones, shows you how long each has been at that stage, tells you what should be done next, and totals the volume for each stage. How could that knowledge change your approach to managing sales?  

4. Know your Workflow. Does your ordering process run smoothly, or do issues and errors regularly cost valuable time and resources? Eliminate spreadsheets and stacks of paperwork, automate repetitive processes, and reduce errors during purchase order (PO) processing. The DealerConnect Order to Cash (O2C) feature manages the PO from quote to settlement in one system and uses a workflow to reduce errors and produce consistent results. You can easily track your progress with visual tracking that shows each stage of the process.

DealerConnect CRM/I is intuitive and designed for the business challenges dealerships face. Adapt these tools to your specific business workflows to reduce errors and automate your repetitive processes. 

The Icing on the Cake: Blazing-Fast Analytics and Included Support 

Having endless stores of data is not enough. Organizing and translating that data into easy-to-interpret, actionable results is where many platforms fall short. Furthermore, Anvil never sells you a tool and walks away. The DealerConnect CRM/I package includes the Premier Support package. 

1. Fast, Real-Time Analytics. Data reporting and analysis monitor your most important key performance indicators. Easy to view dashboards keeps you on top of key business metrics and allows you to focus on running your dealership.
2. Your Technology Partner. Anvil’s experienced support team makes implementation a snap. Our standard implementation protocols work quickly and securely to get your DealerConnect CRM/I platform activated. From there, Anvil provides admin support and regular system updates. 

When it comes to your dealership, don’t settle for adequate. Step up to the industry’s top-performing sales and CRM solution today, starting at $50 per user per month. For more information, download the DealerConnect CRM/I flyer.