Fewer Mistakes, Quicker to Cash: Anvil’s Integrated O2C System

Executing a purchase order is often one of the most complex processes an equipment dealership manages. New equipment orders, used equipment arriving in trade, service requests, customization parts, technology, delivery logistics; dozens of details must be managed — sometimes over the course of a year or more — to bring a deal to the point where you get paid.

Order 2 Cash graphic

So, how do you manage order to cash (O2C) processes? Spreadsheets? A stand-alone application? Who is responsible for managing all the details: submitting requests, tracking status of all the moving pieces and flagging sold inventory? When a deal changes, who verifies that all the pieces changed status?

If you want the unvarnished truth about how smoothly your current O2C process works, just ask your settlement department.

Issues with your O2C process cost valuable time and resources. Taming snarls in the system cause people in nearly every department to switch gears from “Revenue Production” to “Overhead.” You need an efficient and reliable solution for managing the O2C process.

Anvil O2C App: Integrated and Customizable

The O2C application standardizes and digitizes your O2C process, organizing it into a system that reduces effort, shows you more and produces consistent results. See the following benefits from employing the Anvil O2C application:

  • Visual stage tracking
  • Integrated with third party dealership systems
  • Customizable to your business process
  • Deal-focused to manage quotes and POs, not stock units
  • Drives efficiency by saving time and improving communication
  • Creates reliable processes with information dependably passed between departments
  • Processes become more reviewable

Visual tracking: A simple board allows you to instantly see where any given PO stands in the O2C process. Make sure every base is covered: Each stage reveals questions to ask, assessments to conduct and potential requests to make, and Anvil guides your team through all of it.

The Order-to-Cash feature presents the status of all your deals in a simple layout so you can identify the status of each in seconds.

Integrated: Anvil’s  O2C application automatically pulls data directly from third party dealer systems and organizes it so the information you need is readily available in real time. It matches this information with data in its CRM, then Anvil pushes new information you add out to the appropriate places, ensuring that data is consistent and up-to-date across all your systems.

Anvil gives us an integrated, John Deere-ready solution for our order-to-cash workflow with the flexibility we need in generating work requests and managing all the parts of a deal together as a unit.

Customizable: Every business is organized and runs a little differently. Adapt O2C processes to support the way your dealership operates. Decide what questions need to be answered at which stage and which department should receive a given inquiry or work request. Most importantly, you decide what milestones must be met before a PO advances to the next stage.

Deal-Focused: End the need to repeatedly search and filter to identify and update parts of a PO. Anvil allows you to click into a quote, then advance a signed deal into a PO. With that one action, Anvil automatically locates and updates all parts of a deal. Need to change something? Just click into the PO and easily access that stock unit right from Anvil. No switching programs, no filtering, no copying or pasting needed.

Efficient: Anvil takes the busywork out of managing O2C so that your team can get back to revenue-driving activities. Furthermore, Anvil walks team members through each request, ensuring that it includes all the necessary supporting information.

The detail of any deal lies only a click away from your overview board. From here, easily send any service, admin or transfer request to your team.

Reliable: Use Anvil automation to trigger the correct requests and actions as a deal progresses. Say goodbye to mistakes and omissions resulting from requests made on Post-it notes or via verbal fly-bys. For example, does your state require a title on Gators? How about making sure a lien check is performed on a potential trade? Your sales team may forget, but Anvil won’t. Know that every necessary step is covered and requests arrive in the appropriate work queues at the right time for each department to address.

Reviewable: As POs progress through the O2C system, Anvil tracks information that can drive reporting and analytics, giving you the ability to see your operation from a new perspective, adding depth to process evaluation and precision to business projections.

See how Wright Implement uses the Anvil O2C app to manage details for smoother settlement. READ»

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